Returns & Exchanges

At Muz & Rose we stand behind our products. If you are not completely satisfied with your purchase, Muz & Rose accepts returns or exchanges on all items received In like-new condition with proof of purchase. 

All items must be returned in the original condition, unused and unworn. Credits, exchanges or refunds may not be issued if the item{s} contain evidence of damage.

We apply refunds to the tender with which returned items were purchased. If we choose to provide a refund and no record of sale is available, we'll ask for personal identification and a refund will be provided at the current price on a Muz & Rose Gift Card.

For online orders, you are responsible for return shipping and please be aware that Muz & Rose is not responsible for loss or damage in return transit. (Be sure to get tracking and insurance!) Upon receipt and inspection of products, we will issue a store credit or a refund. If you would like to exchange an item, you can place a new order using your store credit.

If an item is received damaged or otherwise in error, please email us and we'll work with you to make it right immediately.